Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Welcome to 24Course ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://24courses.com and use our educational services. We are committed to protecting your privacy and ensuring transparency in our data practices.

24Course is an educational organization registered in the United States (Registration Number: 10389576), located at TRADE ALL LTD, 4 Halifax Street, ASHTON-UNDER-LYNE, OL6 8PQ, United Kingdom.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for courses or create an account
• Make a purchase or enrollment
• Contact us via email, phone, or contact forms
• Subscribe to our newsletters or marketing communications
• Participate in surveys or promotional activities

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Educational background and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Click-through data
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect data about website usage. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve our services and website functionality
• Deliver targeted advertisements
• Analyze website traffic and user behavior

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain functionalities of our website.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process enrollments, provide course access, and deliver educational materials
• Communication: To send course updates, respond to inquiries, and provide customer support
• Payment Processing: To complete transactions and maintain billing records
• Marketing: To send promotional materials, newsletters, and information about new courses (with your consent)
• Analytics: To analyze website usage, improve our services, and understand user preferences
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Business Operations: To maintain records, conduct internal research, and improve our educational offerings

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf, including:

• Payment processors
• Email service providers
• Website hosting services
• Analytics providers (Google Analytics, Facebook Pixel)
• Customer support platforms

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Prevent fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Third-Party Services

Our website uses third-party services that may collect information about you:

• Google Tag Manager: For managing website tags and tracking codes
• Facebook Pixel: For advertising and analytics purposes
• Payment Processors: For secure transaction processing

These third parties have their own privacy policies governing their use of your information. We encourage you to review their privacy practices.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure
• Access controls and authentication procedures
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing activities
• Cookie Control: Manage cookie preferences through browser settings

To exercise these rights, please contact us using the information provided in Section 12.

9. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including GDPR, CCPA, and other relevant data protection legislation.